Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of RxSkinCenter. The collective work includes works that are licensed to RxSkinCenter. Copyright 2015, RxSkinCenter ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with RxSkinCenter or purchasing RxSkinCenter products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with RxSkinCenter or to purchase RxSkinCenter products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by RxSkinCenter. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of RxSkinCenter used in the site are trademarks or registered trademarks of RxSkinCenter
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, RxSkinCenter disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. RxSkinCenter does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. RxSkinCenter does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
RxSkinCenter shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if RxSkinCenter has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a RxSkinCenter product is mistakenly listed at an incorrect price, RxSkinCenter reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. RxSkinCenter reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RxSkinCenter shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by RxSkinCenter without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
RxSkinCenter may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to RxSkinCenter.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of RxSkinCenter products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of RxSkinCenter products) must be commenced within one (1) year after the claim or cause of action arises. RxSkinCenter's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. RxSkinCenter may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a RxSkinCenter or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
RxSkinCenter does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, RxSkinCenter is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, RxSkinCenter reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to RxSkinCenter in its sole discretion.
You agree to indemnify, defend, and hold harmless RxSkinCenter, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, RxSkinCenter may link to sites operated by third parties. However, even if the third party is affiliated with RxSkinCenter, RxSkinCenter has no control over these linked sites, all of which have separate privacy and data collection practices, independent of RxSkinCenter. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, RxSkinCenter seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
What is your return and exchange policy?
To ensure that our products stay fresh and up-to-date, we have established this 15/7 rule. To return and exchange, send us an email within 15 DAYS after delivery. Then ship it back to us within 7 DAYS of receiving our acknowledgment.We keep records of all products and lot numbers to prevent fraud and ensure all products are genuine. RxSkinCenter will require proof of product in the form of a photograph of the lot number before any returns can be accepted. We do this to protect you as well as ourselves.
When can I return or exchange?
Your order can be returned or exchanged as long as it is UNUSED, UNTESTED or UNOPENED within 15 DAYS after delivery. If it is OPENED and USED, no refund, no return back to you and no exchange in this case. Anything after 15 DAYS of delivery will not be considered for refund and exchange. All sales are final after 15 DAYS of delivery. Any returned items will be issued a store credit.
How do I return or exchange?
If you want to return or exchange our products, just send us an email at firstname.lastname@example.org with your order number and the item you would like to return or exchange. We will then send you an email acknowledgment. This way, we will know what and who and can watch for your return in the mail. Anything returned without emailing us or receiving our acknowledgment will not be accepted. In your email, tell us whether you want a refund or exchange. You can also tell us why you are returning, just include a brief description of the problem so that we can improve our service next time.
How do I ship the return or exchange?
Within 7 DAYS of receiving our acknowledgment email, send your unwanted item with USPS. You may want to ask for a a delivery confirmation label which does not cost much in most cases. This way, you can be sure that we receive your item.
Who pays for the returning postage?
Please note that postage for exchanges and returns will not be refunded. If we have send the wrong item, we will refund your returning postage. In this case, please make sure you let us know what our mistakes are.
How long do I have to wait for the refund or exchange?
We will process your request as soon as we receive your return. You will receive a store credit on any returned items. Exchanges are 7 business days after we receive your returned item.
What address do I ship to?
RxSkinCenter Attn: Returns 10308 Metcalf Ave #175 Overland Park, KS 66212